Responsible Gaming
Our Commitment to Responsible Gaming
At hepc-coalition.uk, we are committed to promoting responsible gaming practices. Betting and gambling should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
All users must be 18 years of age or older to participate in gambling activities. This is a legal requirement in the United Kingdom. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not attempt to place bets or access betting services.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem. Please seek help:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family, friends, or partners
- Gambling to escape problems, stress, or negative emotions
- Experiencing mood swings related to gambling wins and losses
- Neglecting personal, work, or family responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Feeling anxious or irritable when unable to gamble
- Failed attempts to reduce or stop gambling
- Loss of interest in other activities or hobbies
Self-Help Tools & Player Protection Features
Most reputable betting operators, including Betfred, offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're willing to lose during a session
- Reality Checks: Receive automatic reminders about how long you've been gambling and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from accessing your account for a set period
- Account Closure: Permanently close your betting account if needed
- Time-Out: Take a temporary break from betting without permanently closing your account
We encourage you to use these tools to maintain healthy gambling habits.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of these organisations:
United Kingdom
- GamCare – Free, confidential support for problem gamblers
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Register to self-exclude from all GamStop-participating operators - National Problem Gambling Clinic – NHS-funded specialist treatment service
Available on referral through your GP or by self-referral
International Support
- Gamblers Anonymous – Peer support groups worldwide
Website: www.gamblersanonymous.org.uk - Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Call to Action
If you think you may have a problem with gambling, please seek help today. There is no shame in reaching out. Support is available, and recovery is possible. Contact GamCare, GamStop, or one of the organizations listed above. You can also speak to your GP who can refer you to specialist services.
Remember: Gambling should only ever be for entertainment. If it stops being fun, it's time to stop and seek help.